Returns & Exchanges

At Jimmy, we want you to love your home as much as we do, which is why we offer a 30-day return window on all furniture and decor items to ensure your space is perfect. If an item isn't the right fit, our streamlined process makes returning or exchanging your purchase simple and stress-free.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Carefully repack your items in their original packaging, ensuring all hardware and assembly instructions are included to prevent damage during transit.

• 3.
  Label and Ship

  Print the prepaid shipping label provided via email, attach it to your box, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will process your refund or ship your replacement within 5-7 business days.